Withdraw your balance to bKash, Nagad or Rocket
When you're ready to move winnings back to your wallet, open the withdrawal screen and choose where you want the funds sent. We ask you to confirm your wallet number and complete account verification if you haven't already—this step protects your balance and makes sure the payout lands in the right place. Once verification clears and we process the request, the money
moves to your bKash, Nagad or Rocket account. Every withdrawal appears in your history with the amount, destination and status so you can track each one. If a payout takes longer than usual, contact our support team with the transaction reference and we'll follow up with the payment provider.
- Open the withdrawal counter — Tap your balance at the top of the screen, choose withdraw, and select the wallet or bank where you want your funds sent.
- Enter the amount and wallet details — Type the amount you want to cash out, confirm your bKash, Nagad or Rocket number, and double-check that the details match your registered wallet.
- Complete verification if prompted — If this is your first withdrawal or we need to reconfirm your identity, upload the requested documents so we can approve your request and protect your account.
- Funds reach your wallet once processed — We review the withdrawal, process the payout, and send it to your wallet—you'll see the updated balance in your bKash, Nagad or Rocket app once it arrives.